Reporting a Failed Transaction

Reporting a Failed Transaction

  1. Chat with Support:
    Utilize the in-app chat feature to connect with our support team.
    Describe the problem for prompt assistance.

  2. Open a Ticket:
    Alternatively, open a ticket through the support channel.
    Provide transaction details (time, date, and issue nature).
    Attach relevant images or screenshots to help expedite the investigation.
    Our dedicated support team will investigate and resolve the issue promptly.

Your satisfaction and security are our top priorities. We're here to assist you! 🚀💳

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